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Manajemen Operasional oleh Robert P Pardede
Production is the creation of goods and services
Operations management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs
- Planning - goal setting, project definition, team organization
- Scheduling - relating people, money, and supplies to specific activities and activities to one and other
- Controlling - monitoring resources, costs, quality, and budgets; revising plans and shifting resources to meet time and cost demands
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